Job Ready Through WhatsApp: 160 Youth Complete the Digital Employment Readiness Program

  • Home / Nawaya Success Stories / Job Ready Through…
Job Ready Through WhatsApp: 160 Youth Complete the Digital Employment Readiness Program

No classroom, no cost, just a phone. In 2026, The Nawaya Network ran the Digital Employment Readiness Program, a free, self paced training that lives entirely on WhatsApp, powered by Cisco.

Any eligible young person in Lebanon could join from home. Through quizzes, points and interactive lessons in the chat, participants worked through six modules:

  • CV and cover letter writing
  • LinkedIn branding
  • Interview preparation
  • Job search strategy
  • Workplace communication
  • Offer negotiation

The results

  • 160 youth trained, and all 160 completed the program
  • 73% of participants were young women
  • 96% of graduates reported increased confidence
  • 88% were highly satisfied
  • 99% felt more motivated and job ready
  • 99% would recommend the program to a friend

Completing every module is not a given in self paced learning. The team built on engagement and retention techniques learned from an earlier Nawaya chatbot program, and it showed.

Learn more on the Digital Employment Readiness page.